We appreciate your comments and feedback about customer service in the Auditor's Office.
Through which medium did you receive assistance?
Was the information explained with clarity so that you could understand?
If the employee was not able to assist you, was the employee helpful in directing you to the appropriate office?
Did the employee have a positive attitude?
Did the employee practice active listening?
Did the employee accomplish what you needed?
If you were assisted in person, was the office clean and organized?
If you were assisted in person, did the staff greet you courteously as you entered the office?
If you were assisted in person, what was the approximate wait time for assistance when you came into the office?
If you were assisted in person or online, approximately how long was the response time?
If you were assisted by phone, was the phone etiquette pleasant?
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